All merchandise remains the property of Bisquit Stash until full payment is received. Bisquit Stash reserves the right of errors caused by type faults or unintentional errors in the product information on our web pages. All prices include VAT 22%. Shipping costs are 5 € (Finland), 15 € (worldwide).
Payment
We accept credit cards. For domestic orders, we also accept cash on delivery (postiennakko) and wire transfer.
(Huom. Postiennakon käsittelymaksu 2 € lisätään kokonaissummaan).
Order process
Orders are usually processed the same or next businessday (Monday through Friday, excluding holidays). Pending payment verifications will be cancelled after 5 days.
Delivery
We ship all international packages with Fedex. All domestic orders will be shipped by Posti. Your order will be delivered to the address you supply. Normal delivery time is 1-2 working days (Finland) and 2-4 days (EU).
Damage during transport
If the package and/or the content is damaged upon arrival, please report that to the courier when you receive it. If you notice any damages when you unpack, please contact us immediately.
Return policy
You may return an item and get a full refund or exchange the item within 14 days from delivery. Please note that the item must be in the same condition when returning it, as it was when you received it. In case of disputes, Finnish law is applicable.
Customs charges
Bisquit Stash is not responsible for any actions taken by the chosen delivery service and/or customs on your package during delivery. The buyer is responsible for any customs charges that may be applied to your package. Customs determines these charges, and Bisquit Stash has no way of knowing what these charges may be.
Security
All web pages where you as a customer leave personal information in conjunction with a transaction are secure pages (encrypted transfer of information). Bisquit Stash is using certificates issued by Verisign.
Privacy policy
The information given will only be used by Bisquit Stash in order to fulfill our undertakings and informing you of offers that will appeal to you, at the time of purchase. Bisquit Stash will use this information internally for marketing purposes but will not sell or release your information to any other parties.
Customer service
If you have any questions please do not hesitate to contact us:
